Office Orientation
Finding Your Way


Find here the most important vocabulary and expressions in this UNIT



Office Routines
Purchasing Office Equipment

Find here the most important vocabulary and expressions in this UNIT





The notes in this file will help you with the tasks about quotations.



Using Voicemail
Using Intranet
Handling Mail
Using a Courier Service



Objectives and main points covered in Unit 3. Vocabulary and structures.


Objectives and main points covered in Unit 4. Vocabulary and structures.



Shipping
Import and Export


Receiving Calls
Following Up on Messages

Notes about Unit 6.



Scheduling Meetings
Booking Off-site Events

Notes about UNIT 7.



Planning Meetings
Taking Minutes

Notes about Unit 8



Organising Exhibitions
Attending Business Events

Notes about Unit 9
Making Travel Arrangements
Booking Hotels and Restaurants

Notes on unit 10
Cash Flow / Accounting

Notes about Unit 14
Banking / Insurance

Notes about Unit 15